Profit Protection Operations Manager

Super Retail Group

Join Super Retail Group to coach teams and lead initiatives aimed at reducing loss and improving stock accuracy across over 760 stores in Australia.

Last checked on October 5, 2026. We may earn a commission when you click through.

✓ Opportunity to lead change in a large retail setting. ✓ Engage with diverse teams across the country. ✓ Potential to significantly improve company profitability.

Super Retail Group

Strathpine

Profit Protection Operations Manager

Updated 32 minutes ago

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This position is ideal for experienced leaders looking to drive performance in a large retail environment. However, the pressures of managing accountability and loss prevention may not suit everyone, especially those seeking a less intense role.

About this role

Join Super Retail Group to coach teams and lead initiatives aimed at reducing loss and improving stock accuracy across over 760 stores in Australia.

About the Company

Super Retail Group is a leading retailer in Australia, focused on providing quality products and exceptional customer experiences across various sectors.

Key Highlights

✓ Lead investigations to identify loss drivers.
✓ Coach operational leaders and enhance team accountability.
✓ Implement initiatives to improve profitability and stock accuracy.
✓ Work across a large national footprint of over 760 stores.

Honest Take: While the role offers a chance to make a significant impact on profitability, the high expectations for team performance can lead to stress. Candidates should be prepared for a demanding environment that requires strong leadership skills and resilience.

Pros

✓ Opportunity to lead change in a large retail setting.
✓ Engage with diverse teams across the country.
✓ Potential to significantly improve company profitability.

Cons

✗ High-pressure environment with significant responsibilities.
✗ Expectations for quick results can be stressful.
✗ Limited work-life balance due to demands of the role.

Best For: Retail operations leaders in Australia seeking to make a meaningful impact on a national scale.

Watch Out: The role demands a high level of accountability and performance, which may lead to burnout if not managed well.

Expert Review

The Profit Protection Operations Manager role at Super Retail Group presents influence operations across 760+ stores. Candidates will need to demonstrate strong coaching skills and the ability to lead investigations into loss prevention. Expectations for performance are high, with a focus on quickly identifying and addressing loss drivers.

This can create a demanding work environment, particularly for those unaccustomed to such pressures. the lack of disclosed salary information raises questions about compensation, which may vary significantly based on experience and performance. Potential applicants should consider negotiating their salary based on industry standards.

Customer service reputation for Super Retail Group is generally positive, but the intensity of the role may overshadow support resources available to staff. According to the company’s page, the focus on operational excellence drives many initiatives, but it may require a toll on employee well-being.

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