Customer Support Agent - Vodafone UK & Ireland

VOIS Egypt

Job Description About VOIS VOIS provide innovative solutions and services in the telecommunications industry. Our focus is on delivering seamless connectivity, exceptional customer service, and...

VOIS Egypt

Cairo

Customer Support Agent - Vodafone UK & Ireland

Updated 10 hours ago

Verified listing

دوام كامل

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About this role

Job Description About VOIS VOIS provide innovative solutions and services in the telecommunications industry. Our focus is on delivering seamless connectivity, exceptional customer service, and cutting-edge technology to our clients.Job Description Act as a front-line interface with customers of Vodafone Ireland Customers.Role involves responding to customers over the phone and resolving their inquiries.Maintaining the customer experience and providing the best image to the company.Benefits Very Attractive PackageWe work in a hybrid module (2 days a week from Office).Laptop/PC provided from the company + Internet allowance.5 working days + 2 days off (Rotational)Annual balance.Profit shareSocial, Medical insurance and life insuranceAnnual Salary Increase Job Requirements Fluent in English C1 is a MustGraduates onlyEgyptian Nationality is a must.Having experience in Call Centre (English Account) is a plus.Soft and communication skills.Males & Females are welcome to apply

About the Company

VOIS provides innovative telecommunications solutions, focusing on seamless connectivity and exceptional customer service.

Key Highlights

✓ Hybrid work model with 2 days in the office weekly
✓ Attractive salary package with profit sharing
✓ Comprehensive social, medical, and life insurance
✓ Annual salary increases and rotational days off

💡 Honest Take: While the hybrid model and benefits are appealing, prospective applicants should be prepared for a demanding role with direct customer interactions.

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