Member Service Team Leader

CPA Australia

Hybrid flexibility – Enjoy the balance of working from home and in the office (minimum two days onsite). A tertiary qualification in business/management or customer experience is preferred, and...

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CPA Australia

Melbourne

Member Service Team Leader

Updated 2 hours ago
Verified listing
📅 2026-03-23

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About this role

Hybrid flexibility – Enjoy the balance of working from home and in the office (minimum two days onsite). A tertiary qualification in business/management or customer experience is preferred, and you can work a rotational roster (8:30 am–8:00 pm). The Member Service Team Leader leads a contact

About the Company

CPA Australia is a leading professional membership organisation for accountants, dedicated to supporting its members with innovative solutions and resources.

Key Highlights

  • ✓ Hybrid work model with flexibility for remote and onsite days
  • ✓ Collaborate with product and policy teams to enhance member services
  • ✓ Utilise member feedback to drive service improvements
  • ✓ Opportunity to influence processes within a reputable organisation

💡 Honest Take: This role offers a balanced work environment, but the requirement for at least two days onsite may not suit everyone's preference for full remote work.

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