Customer Service Agent - Vodafone UK & Ireland

VOIS Egypt

Job Description About VOIS: VOIS provide innovative solutions and services in the telecommunications industry. Our focus is on delivering seamless connectivity, exceptional customer service, and...

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VOIS Egypt

محافظة القاهرة‬، مصر

Customer Service Agent - Vodafone UK & Ireland

Updated 7 hours ago
Verified listing
دوام كامل

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About this role

Job Description About VOIS: VOIS provide innovative solutions and services in the telecommunications industry. Our focus is on delivering seamless connectivity, exceptional customer service, and cutting-edge technology to our clients. Job Description Act as a front-line interface with customers of Vodafone Ireland Customers.Role involves responding to customers over the phone and resolving their inquiries.Maintaining the customer experience and providing the best image to the company. Benefits Very Attractive PackageWe work in a hybrid module (2 days a week from Office).Laptop/PC provided from the company + Internet allowance.5 working days + 2 days off (Rotational)Annual balance.Profit shareSocial, Medical insurance and life insuranceAnnual Salary Increase Job Requirements Fluent in English C1 is a MustGraduates, and drop out are welcome to applyEgyptian Nationality is a must.Having experience in Call Centre (English Account) is a plus.Soft and communication skills.Males & Females are welcome to apply

About the Company

VOIS provides innovative telecommunications solutions, focusing on customer service and connectivity.

Key Highlights

  • ✓ Hybrid work model with 2 days from the office
  • ✓ Comprehensive benefits package including insurance
  • ✓ Provision of company laptop/PC and internet allowance
  • ✓ Profit-sharing opportunities
  • ✓ Annual salary increases

💡 Honest Take: While the benefits are attractive, the role demands strong customer interaction skills and may involve challenging inquiries. Candidates should consider the hybrid work requirements and ensure they are comfortable with a fast-paced environment.

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