Head of Customer Protection - Remote

MyState Limited

As Head of Customer Protection, you will be accountable for safeguarding customers, the organisation and the broader community from financial crime, fraud and scams. Lead the execution of the...

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MyState Limited

Tasmania

Remote

Head of Customer Protection - Remote

Updated 21 hours ago
Verified listing
📅 2026-04-08

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About this role

As Head of Customer Protection, you will be accountable for safeguarding customers, the organisation and the broader community from financial crime, fraud and scams. Lead the execution of the fraud and scam prevention framework, with a strong focus on early detection, disruption and reducing custome

About the Company

MyState Limited is a financial services provider in Australia, focused on delivering customer-centric banking solutions.

Key Highlights

  • ✓ Lead initiatives to combat financial crime and scams.
  • ✓ Influence customer protection strategies across the organisation.
  • ✓ Work collaboratively with cross-functional teams to enhance security measures.
  • ✓ Opportunity to work remotely with a focus on community safety.

💡 Honest Take: While this role offers the chance to make a meaningful impact, it may involve navigating complex challenges in the ever-evolving landscape of financial crime.

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