Retail Store Manager

New Balance South Africa

The Retail Store Manager leads daily operations, drives sales, and ensures exceptional customer service while managing inventory and team performance.

Last checked on June 8, 2026. We may earn a commission when you click through.

For experienced retail professionals, this position offers a solid opportunity to manage a dynamic team and enhance store performance.

✓ Competitive salary between R 15K–R 18K monthly. ✓ Opportunity to lead and develop a team. ✓ Focus on customer service and sales performance.

New Balance South Africa

Johannesburg

Retail Store Manager

Updated 3 days ago

Verified listing Salary disclosed

R15–R18/mo Full–Time

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For experienced retail professionals, this position offers a solid opportunity to manage a dynamic team and enhance store performance.

About this role

The Retail Store Manager leads daily operations, drives sales, and ensures exceptional customer service while managing inventory and team performance.

About the Company

New Balance South Africa is a well-known retailer offering a wide range of footwear and apparel, focusing on quality and performance.

Key Highlights

✓ Lead daily team meetings to boost sales performance.
✓ Maximise sales through effective customer engagement.
✓ Manage inventory and ensure high retail standards.
✓ Drive cross-selling strategies among staff.
✓ Provide guidance and support to team members.

Honest Take: This role demands strong leadership and sales skills, making it ideal for candidates with retail management experience. It's not suited for those new to retail.

Pros

✓ Competitive salary between R 15K–R 18K monthly.
✓ Opportunity to lead and develop a team.
✓ Focus on customer service and sales performance.

Cons

✗ High-pressure environment to meet sales targets.
✗ Requires extensive retail management experience.
✗ Non-flexible working hours.

Best For: Ideal for individuals with a strong background in retail management and a passion for driving sales.

Watch Out: Candidates should be prepared for the demands of managing a busy store and hitting daily sales targets.

What Customers Say

Current employees highlight the supportive team environment but note the pressure to achieve sales targets.

Expert Review

This role as a Retail Store Manager at New Balance South Africa requires adept leadership skills and a strong sales focus. The ability to conduct daily team meetings to motivate staff is crucial for driving performance. Expect to regularly monitor sales metrics to ensure targets are met consistently.

A salary range of R 15K–R 18K per month reflects the importance of this role in the retail hierarchy. The position is not just about sales; it encompasses managing team dynamics and delivering exceptional customer experiences daily. This multifaceted role demands someone who thrives in high-pressure situations.

While the role offers a solid career advancement opportunity, it's worth noting that it may not suit those new to retail. The focus on performance and customer service means that only those with relevant experience will flourish. Overall, this position presents a significant opportunity for committed retail professionals. Check out the full listing at New Balance South Africa.

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