Customer Service Representative

DöhlerGroup

Customer Follow-ups: Handle customer follow-ups, queries, and enquiries efficiently. Complaint Management: Address and resolve customer complaints effectively and professionally, ensuring customer...

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DöhlerGroup

Maharashtra

Customer Service Representative

Updated 20 hours ago
Verified listing
📅 2026-04-10

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About this role

Customer Follow-ups: Handle customer follow-ups, queries, and enquiries efficiently. Complaint Management: Address and resolve customer complaints effectively and professionally, ensuring customer satisfaction. Reporting: Generate and analyze reports related to customer service and order management

About the Company

DöhlerGroup is a leading provider of natural ingredients for the food and beverage industry, known for its commitment to quality and innovation.

Key Highlights

  • ✓ Efficiently handle customer follow-ups and queries.
  • ✓ Professionally manage and resolve customer complaints.
  • ✓ Generate and analyze customer service and order management reports.
  • ✓ Focus on ensuring customer satisfaction.

💡 Honest Take: While the role offers valuable experience in customer service, candidates should be prepared for potentially high-pressure situations when addressing complaints.

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